Privacy Policy

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Last Updated: May 1, 2023

Neo Trade, Inc. ("Neo Trade", "We", "Us" or "Our") is committed to protecting your privacy. This Privacy Policy ("Policy") describes how we collect, use, and disclose personal information through the Sigma AI platform, services, and website located at https://sigmamind.ai (collectively, the "Platform").

By using the Platform, you agree to the collection, use, and disclosure of your personal information in accordance with this Policy. If you do not agree with the terms of this Policy, please do not use the Platform.

1. Information We Collect

We collect information you provide to us directly, information we collect automatically when you use the Platform, and information from third parties.

1.1 Information You Provide to Us

- Registration Information: When you create an account on the Platform, we may collect personal information such as your name, email address, company name, and job title.

- Payment Information: If you subscribe to a paid plan, we may collect your payment information, including your credit card number, billing address, and other related information.

- User Content: We collect any content, data, or information that you provide, submit, post, or transmit to the Platform ("User Content"), which may include personal information.

- Communications: When you contact us or communicate with us, we may collect any personal information you provide, such as your name, email address, phone number, and the content of your messages.

1.2 Information We Collect Automatically

- Usage Information: We collect information about your usage of the Platform, such as the pages you visit, the features you use, and the time you spend on the Platform.

- Log Information: We collect log files, which may include your IP address, browser type, operating system, device information, and other related information.

- Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information about your use of the Platform, your preferences, and your interaction with the Platform.

1.3 Information from Third Parties

We may obtain personal information from third parties, such as social media platforms, marketing partners, and data analytics providers.

2. How We Use Your Information

We use your personal information for the following purposes:

- To provide, maintain, and improve the Platform and our services.

- To process payments and manage your subscription.

- To communicate with you, respond to your inquiries, and provide customer support.

- To personalize your experience on the Platform and deliver content and features relevant to your interests.

- To monitor and analyze usage and trends and improve the functionality of the Platform.

- To detect, prevent, and address technical issues, security threats, and fraudulent activities.

- To send you marketing communications, promotions, and special offers, subject to your communication preferences.

- To comply with applicable laws, regulations, and legal processes.

- For any other purpose with your consent.

3. How We Share Your Information

We may share your personal information in the following circumstances:

- With our affiliates, subsidiaries, and service providers, who process your personal information on our behalf and are bound by contractual obligations to keep your personal information confidential and use it only for the purposes for which we disclose it to them.

- In connection with a merger, acquisition, reorganization, or sale of assets, where your personal information may be transferred as part of the transaction.

- To comply with applicable laws, regulations, legal processes, or governmental requests.

- To protect the rights, property, or safety of Neo Trade, our users, or the public, as required or permitted by law.

- With your consent.

4. Your Choices

You have the following choices regarding your personal information:

- Access, Update, or Delete Your Information: You may access, update, or request deletion of your personal information by logging into your account or contacting us at help@sigmamind.ai.

- Communication Preferences: You may opt-out of receiving promotional communications from us by following the instructions in those communications or updating your preferences in your account settings.

- Cookies and Similar Technologies: You may manage your cookie preferences through your web browser settings.

Please note that if you choose to delete your personal information or opt-out of certain features, you may not be able to fully use the Platform.

5. Data Retention and Security

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. We use appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.

6. International Data Transfers

Neo Trade is incorporated in Delaware, USA. By using the Platform, you acknowledge that your personal information may be transferred to, stored, or processed in the United States or other countries, which may have different data protection laws than your country of residence.

7. Children's Privacy

The Platform is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information from our records.

8. Changes to This Policy

We reserve the right to update or modify this Policy at any time. If we make material changes to this Policy, we will notify you by posting the revised Policy on the Platform or by providing notice through other means. By continuing to use the Platform after the effective date of the revised Policy, you acknowledge and agree to the updated Policy.

9. Contact Us

If you have any questions or concerns about this Policy, please contact us at legal@sigmamind.ai or at:

Neo Trade, Inc.

16192, 

Coastal Highway, Lewes, DE 19958

Delaware, USA

Attention: Legal Department